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HCL Recruitment 2018 . HCL Technologies invited online Application from the eligible Applicants to fill up the posts of 03 Customer Service Representative Vacancies . The employment details about the posts, age limit, educational qualification, experience an other conditions are given below as link.The candidates are requested to go through the details and ensure that they fulfill the minimum prescribed criteria before applying. Apply online on or before 03 March 2019 

Tags :   Senior Customer Service Representative Vacancy

Jobs Opportunity in HCL Recruitment 2018 Apply for  Senior Customer Service Representative Vacancy at hcltech.com

Job Details :

  • Post Name :   Senior Customer Service Representative
  • No. of Vacancies : 03 Posts

Eligibility Criteria :

  • Educational Qualification : B Tech .

Job Description (Posting).

  • To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs
    Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process.

Age Limit : as per rules

Selection Process:  Interview.

Workplace: : Noida  .

How To Apply : Candidate who desires to apply online on or before  03-03-2019

Important Dates to Remember :

  • Last Date For Submission of online Application  : 02.08.2018

More Details For job information click below link:

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